We are hiring for a leading multinational BPO company for a Voice Process role. candidate should have excellent communication skills in English and a team work approach. This is a great opportunity to build a long-term career in customer service with a reputed organization.
Job Title: Customer Support Executive – Voice Process (BPO)
Job Location: [Kolkata Salt Lake]
Job Type: Full-time
Experience: Freshers with Graduation in (BA,BCOM,BSC and Hospitality) candidates can apply.THis is not a technical opening BE/BECHs please donot apply.
Job Description:
- Handle inbound and outbound customer calls professionally.
- Resolve customer queries, complaints, and requests efficiently.
- Maintain accurate records of customer interactions.
- Provide excellent customer experience and build customer loyalty.
- Follow standard operating procedures and quality standards.
Eligibility Criteria:
- Minimum Qualification: (BA,BCOM,BSC and Hospitality)
- Good command over English.
- Willingness to work in rotational shifts (Night US shifts)
- Strong interpersonal and problem-solving skills
- Fresher candidates are welcome
Benefits:
- Competitive salary and incentives
- Paid training and growth opportunities
- Work from a modern office environment
- Transportation provided (as per company policy)
How to Apply:
Interested candidates can share their resume now .
Job Type: Fresher
Pay: ₹12,000.00 - ₹18,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Night shift
- Rotational shift
- US shift
Supplemental Pay:
- Commission pay
- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus
Language:
- English (Preferred)
Work Location: In person
