- Ensure accurate information is delivered to patients, taking feedback after their first consultation to improve services.
- Respond efficiently and accurately to incoming calls, providing possible solutions and ensuring callers feel valued and supported.
- Utilize persuasive techniques to drive hard sales, encouraging patients to commit to recommended treatment plans.
- Clearly inform patients about procedures, answering their questions and providing comprehensive information.
- Engage in active listening with callers, confirming or clarifying information as needed, and diffusing difficult situations with empathy and professionalism.
- Demonstrate proficiency in outbound sales, reaching out to potential patients and effectively communicating the benefits of our services.
- Collaborate with the team to continuously improve patient interactions and share insights for process enhancements.
Job Type: Full-time
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Health insurance
Schedule:
- Day shift
Language:
- English (Preferred)
- Hindi (Preferred)
Work Location: In person
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