Customer Relationship Executive

RESPONSIBILITIES OF A CUSTOMER RELATIONSHIP EXECUTIVE (CRE) :

• Deliver organization details in order to persuade potential customers.
• Explain about clients and answer questions from customers.
• Obtain customer information such as name, address, and fix appointments.
• Answer telephone calls from potential customers who have been solicited through advertisements.
• Telephone or write letters to respond to correspondence from customers or to follow up initial donor contacts.
• Participate in the day to day work of the organisation - such as reporting, attending team and Board meetings as required, and taking a flexible approach to general administrative and support tasks.
• Participate in staff appraisals and appropriate training for the role.

Skills and Competencies:

• Excellent communication skills
• Flexibility
• Eveready to initiate
• Persistent|
• A buoyant personality
• Ability to handle stress
• High energy levels
• Self-motivation skills

Job Schedule:

• Day Shift
• Fixed Shift
• Morning Shift

Requirements:

• Education: Bachelor's degree (Preferred)
• Experience:
• Fresher (preferred)
• Total work experience: 1 year
• Language: English (Preferred)

Location Requirements:

• Chennai, Tamil Nadu: Must be able to reliably commute or be planning to relocate before starting work.

Job Types: Full-time, Part-time, Fresher

Pay: Up to ₹20,000.00 per month

Ability to commute/relocate:

• Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Do you have prior experience in customer service or client relationship management?
• What role does trust play in customer relationships, and how do you work to establish it from the first interaction?

Education:

• Bachelor's (Required)

Location:

• Chennai, Tamil Nadu (Preferred)

Work Location: In person