Job Overview:
Responsible for overseeing all the interactions happening between a company and its customers. These employees manage and develop strategies for building relationships and aim to provide a consistent, positive experience to every customer. Customer relations also extend to marketing and sales teams as well, since these departments have a significant influence over the company's interactions with the customer.
Job Description:
Collection & Maintenance of Client Database.
Mail & WhatsApp Campaign Management.
Manage The Lead Process Lifecycle.
Communication With New and Old Clients.
Presentation & Training to Client on Application.
Forward Client Requirement and Issues to Concern Departments.
Communication With Client for Generation of a Good Relationship.
Lead Conversion, License Renewal & AMC.
Mailing Of Offer, Proposal, PPT, Brochures to Clients.
Dealing With B2B Business Leads & Partners.
Maintenance Of Internal CRM.
Key Skills:
Master’s/Bachelor’s Degree in Administration or A Related Field
Excellent Interpersonal and Communication Skills
Communicational Proficiency in English & Hindi
Proficient in All Microsoft Applications
Team Player with Leadership Skills
Superior Product Knowledge Adaptability
Adaptability to New Changes & Technology
Industry: IT-Software / Software Services / IT-Related Products
Functional Area: Query / Client Handling & Relationship Management
Work Experience: 0-3 Years in Marketing / Relationship Management
Experience Type: Public Relationship Handling
Work Experience : 0-2
Minimum Qualification: B.B.A / B.COM / M.B.A / B.TECH
Salary Range: 1.8 LPA to 2.4 LPA
Age Restriction: 21Yrs to 35rs
Reporting Authority / Level: Sales Director
Gender Preference: Any
Job Location: Bhubaneswar, Odisha
Job Types: Full-time, Permanent, Fresher
Pay: ₹150,000.00 - ₹240,000.00 per year
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Supplemental Pay:
- Performance bonus
Education:
- Bachelor's (Preferred)
Language:
- Hindi (Required)
- English (Required)
Work Location: In person
