Key Responsibilities
- Handle inbound and outbound customer calls professionally and efficiently
- Provide accurate information and resolve customer queries promptly
- Maintain detailed records of customer interactions and transactions
- Meet daily, weekly, and monthly performance targets
- Collaborate with team members to ensure seamless customer experience
- Adhere to company policies and quality standards
- Work flexible shifts including rotational schedules as per business requirements
Required Qualifications
Education:
A Graduate degree preferred; a minimum of 6 months of relevant experience required (freshers may also apply)
Skills & Competencies:
- Excellent verbal communication skills in English and Hindi
- Strong interpersonal and customer service skills
- Ability to handle customer complaints and difficult situations professionally
- Basic computer literacy and typing skills
- Quick learning ability and adaptability to new processes
Whatsapp CV - 9560932363
Job Type: Full-time
Pay: ₹16,000.00 - ₹20,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Education:
- Bachelor's (Required)
Language:
- English (Required)
Location:
- Gurugram, Haryana (Required)
Work Location: In person
Speak with the employer
+91 9560932363
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