Job Title: Customer Care Executive
Shift: Rotational (including evenings, weekends, and holidays)
Weekly Offs: 2 per week
Monthly Salary: ₹20,100 + Night Shift Allowance (Up to ₹3,000)
Total Monthly Pay (Before Deductions): ₹23,100
Job Summary:
We’re hiring customer care executives for our US inbound voice process, which focuses on sales and upselling. You’ll handle incoming calls from US customers, provide support, and promote products/services to drive revenue.
Key Responsibilities:
- Answer inbound calls and resolve customer queries
- Promote products and upsell during interactions
- Handle objections professionally and close sales
- Update call details in CRM
- Meet individual and team sales targets
Requirements:
- Strong English communication (verbal & written)
- Experience in customer service/sales preferred
- Good multitasking and negotiation skills
- Comfortable with rotational shifts
- Basic computer and CRM knowledge
Job Type: Full-time
Pay: ₹20,000.00 - ₹23,000.00 per month
Benefits:
- Provident Fund
Schedule:
- Rotational shift
Supplemental Pay:
- Performance bonus
Education:
- Bachelor's (Required)
Language:
- Hindi (Preferred)
- English (Required)
Location:
- Mohali, Punjab (Required)
Work Location: In person
Speak with the employer
+91 6370721310
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