Deliver Solutions. Build Relationships. Grow with Us.
ScienceGenic, a leading educational institution in Amritsar, is hiring a dynamic and results-driven Customer Service Representative to manage and strengthen our client relationships. If you’re proactive, persuasive, and passionate about helping people, this is your opportunity to thrive in a rewarding role.
Key Responsibilities:
- Manage Client Relationships: Serve as the primary contact for client inquiries, concerns, and ongoing communication
- Provide Superior Solutions: Address client issues promptly and effectively with a problem-solving mindset
- Generate Referrals: Create exceptional service experiences that encourage word-of-mouth and repeat business
- Attract and Support Sales: Engage with prospective clients and guide them toward ScienceGenic’s services
- Coordinate Across Departments: Collaborate with internal teams (academic, operations, and admin) to ensure seamless client service
- Handle All Front-End Client Needs: Including follow-ups, service feedback, satisfaction checks, and more
What We Expect:
- Excellent communication and interpersonal skills
- Confidence in handling calls, client meetings, and follow-ups
- Strong organisational abilities and attention to detail
- Ability to work independently and take ownership of tasks
- Basic computer skills (MS Office, data entry, email handling)
- A positive, client-first attitude and professional appearance
Qualification:
- Graduate (Freshers are welcome to apply)
Working Hours:
- 12:00 PM – 8:00 PM (Monday to Saturday)
Compensation:
- Basic Salary: ₹10,000 – ₹12,000/month
- Incentives: Based on performance, incentives can boost your monthly earnings up to ₹45,000 – ₹50,000
Work Location:
ScienceGenic, Gali No. 7, Batala Road, Amritsar – 143001
Walk in for interviews anytime between 12:00 PM and 6:00 PM (Monday to Saturday)
Ready to turn conversations into opportunities? Join ScienceGenic and be part of a high-growth, high-reward team!
Job Types: Full-time, Fresher
Pay: ₹10,517.95 - ₹50,000.00 per month
Benefits:
- Leave encashment
- Paid sick time
- Paid time off
Schedule:
- Day shift
- Fixed shift
- Morning shift
Supplemental Pay:
- Commission pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
Experience:
- Sales: 1 year (Preferred)
Language:
- English (Required)
- Hindi (Preferred)
Location:
- Vijay Nagar, Amritsar, Punjab (Preferred)
Willingness to travel:
- 50% (Required)
Work Location: In person
