Job Title: CS Executive
Company: StockWiz Technologies
Location: StockWiz Headquarters, Jodhpur (Rajasthan)
Role Type: On Site
CTC: 3 LPA + Incentives
Experience: 0–2 Years
Company Website: [www.stockwiz.in]
Job Description:
As a Customer Support Executive at StockWiz Technologies, your role will focus on engaging with our clients to ensure a smooth experience across onboarding, product usage, and support. You’ll communicate via calls, WhatsApp, and emails, maintain CRM data, manage support tickets, and coordinate with internal teams to ensure client satisfaction and retention. You’ll also provide real-time query resolution via Anydesk or Google Meet when necessary.
Roles & Responsibilities:
- Assist users by addressing their queries related to trading, market terminology, and the Stockwiz application.
- Support the Sales & Customer Support team by managing data and maintaining client records.
- Handle inbound and outbound calls related to client queries, onboarding, and
subscriptions.
- Maintain CRM platforms with updated lead statuses and interaction logs.
- Manage **ticket handling** to ensure quick and effective query resolution.
- Provide immediate assistance to clients via **Anydesk** or **Google Meet** for technical or onboarding issues.
- Collaborate with internal teams to resolve client issues efficiently.
- Ensure smooth onboarding and a high-quality client experience.
Requirements:
- 0–2 years of experience in customer support, customer success, or sales support.
- Bachelor’s degree or equivalent.
- Excellent communication skills in English and Hindi.
- Strong interpersonal, multitasking, and organisational skills.
- Interest or basic understanding of finance/trading is a plus.
How to Apply:
Send your resume and cover letter to [[email protected]] specifying "CS Executive - Jodhpur" in the subject line.
We look forward to welcoming you to the growing StockWiz team.
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Job Type: Full-time
Pay: ₹300,000.00 per year
Work Location: In person
