FE fundinfo is a global leader in investment fund data and technology. We are proud of our vast, diverse, and highly skilled team, who help to make our industry Better Connected and Better Informed. We are currently recruiting a Credit Control Executive to join our team in Chennai.
As a Credit Control Executive, you’ll manage client invoicing across the FE Group, working with global clients and internal teams to ensure accurate records and timely collections. You’ll resolve queries, maintain the case queue, and support process improvements in a fast-paced environment. This role offers the opportunity to make a meaningful impact while growing your expertise in credit control.
Your key responsibilities as a Credit Controller will include:
- Follow up with clients via email and phone, including sending statements and reminder letters.
- Responding promptly to customer and stakeholder queries, taking ownership of resolution.
- Meet service level agreements for mailbox and case queue responses.
- Maintain a strong understanding of billing policies, processes, and procedures.
- Identify and implement process improvements in collaboration with the Credit Manager.
- Achieve monthly, quarterly, and annual targets for cash collection and debt reduction.
You will need the following experience and skills to join us as a Credit Controller:
- You must have at least 3 years of experience in a busy Credit Control team.
- Possess hands-on experience in Accounts Receivable, including collections and cash application processes.
- You will have strong Excel skills, including Pivot Tables and V-Lookups.
- You should have excellent attention to detail and accuracy.
- You must have experience dealing with global clients and multi-currency invoicing.
By joining the team, you will be offered the following:
- 24 days holiday
- Paid Study leave
- Enhanced paternity & maternity
- Statutory benefits like PF, Gratuity, etc
- Support to set up home office
- Health cover with option to add family members
- Annual health check up
- Meal cards
- Full LinkedIn Learning access
Apply today for immediate consideration and we will endeavor to get back to you within 5 working days. Visit our Glassdoor profile or fefundinfo.com to find out more about life @ FE fundinfo!
