At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.
Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.
Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.
CPaaS Registration Administrator is an operative position within Infobip Platform Operations and works under the supervision of mentor and senior team members learning by conducting administration tasks related to projects/setup and maintenance in accurate and timely manner.
Registration of traffic worldwide
- Administration of Infobip senders database
- Processing customer sender registration requests and registering them directly with the MNOs/suppliers
- Providing traffic security (both externally and internally) and control through content restrictions and template registration
- Specializing in region specific or product-based registration processes
- Ordering numbers (VLN/SC) and enabling setup for 2way communication between our customers and end users
- OTT traffic registration for WhatsApp, Viber, KakaoTalk, Zalo, Telegram, Line, Internet of Things, Rich Content SMS, Mobile Identity, Google Business Messages
- Ensure data accuracy and maintain organized set of detailed records and files to document actions and processes
- Cooperate with other departments to ensure compliance in all aspects of defined processes
- High awareness on end user needs and supporting great customer (internal and external) experience
Focus on Continuous Development
- Participate in Continuing Education sessions
- Be versed in technical processes and tool functionalities related to sender registrations and above workflows and processes.
Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.
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