Contracts Processor

Process all Service Change Forms, Statements of Work, Amendments, and additional contract documents for Qualifacts Systems' three platforms within Salesforce, customer folders, and master file templates.

QA work daily through Salesforce report/dashboard to ensure all contracts signed are processed.

Maintain Customer contract folders to ensure the naming convention is aligned and all contracts are saved

Vendor Contracts – save to vendor file upon completion announcement.

Validate Customer contracting data and usage counts with Salesforce, Acumatica, and third-party vendor sites.

Provide Customer detailed supporting documentation to internal teams (e.g. copy of contract, usage report for InSync platform)

Responsible for creating templates for internal teams for New Logos and Renewals for other analysts.

Complete other duties and ad-hoc analysis as assigned

Cross-train to serve as backup for other functions within the group

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Requirements of the Contracts Processor

Bachelor’s Degree and/or related work experience

1-2 years previous related experience

Knowledge, Skills, and Abilities

Ability to work in a fast-paced environment and meet SLA deadlines.

Detail and process-oriented with an accuracy focus

Proficiency in MS Excel and Word

Comfortable working in enterprise software, in this case Salesforce.com

Good communication skills and ability to partner with several different stakeholders ranging from Service departments to IT