Job Title: Collection Executive – Hindi Process (DRA Certified)
Location: Sector 62, Noida
No. of Openings: 15
About the Role
We are seeking enthusiastic and result-oriented Collection Executives with strong communication skills in Hindi. The ideal candidate must hold a valid DRA certification and possess prior experience in recovery/collections.
Key Responsibilities
- Handle collection calls for overdue payments while maintaining professionalism and empathy.
- Negotiate and convince customers for timely repayments in adherence with compliance guidelines.
- Update customer interaction details accurately in the system.
- Work towards achieving daily/weekly/monthly recovery targets.
- Ensure adherence to RBI and company guidelines during collection processes.
Required Skills
- Strong communication skills in Hindi (verbal & written).
- Persuasive negotiation and problem-solving ability.
- Customer-centric approach with patience and confidence.
- Basic computer proficiency (MS Office, CRM tools).
Qualifications
- DRA Certification: Mandatory
- Minimum 12th Pass / Graduate (any stream).
Experience
- Mandatory: Minimum 1–2 years of experience in collections/recovery (Receiver process).
- Preference for candidates with NBFC/BFSI sector experience.
Salary & Benefits
- CTC: ₹18,000 – ₹19,000 per month
- Performance-based incentives
- Opportunity to grow within the organization
Work Location
Sector 62, Noida
Team HR
Helpmate
8802028000
Job Types: Full-time, Permanent
Pay: ₹16,000.00 - ₹20,000.00 per month
Benefits:
- Health insurance
- Provident Fund
License/Certification:
- DRA (Preferred)
Work Location: In person
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