Greetings from 3G HR Services!!
We're Hiring for "Client Support Executive"
Industry Preferred : FMCG , Hotels , Restaurant , Catering
Qualification : Any Graduate
Experience : 1.0 Years (FMCG)
Salary : Up to 30K
Location : Sainikpuri , hyderabad
6Days Working , Day Shifts
Timings - 10:30AM to 7:00PM
Note : Applicant candidate should be able to speak English , Hindi & Telugu fluently.
Key Responsibilities :
1. Talk to Clients:
- Speak politely and clearly with our businesses (restaurants, catering services, etc.).
- Collect required details for onboarding processes.
- Follow up regularly to get missing details.
2. Help New Clients Get Started:
- Create their business account in our system.
- Help set up payment gateways (like Razorpay) and menu integration (like Petpooja).
- Support in menu updates if needed.
3. Support Existing Clients:
- Call clients who are already using our system to check if everything is going well.
- If they are only using a few features, explain how they can use the rest of the features to get more benefits.
4. Testing & Reporting Issues:
- Try out new features in our system and check if everything is working.
- If something is not working, write down the problem clearly and share it with our technical team.
5. Organizing & Documentation:
- Keep simple records in Excel or Google Sheets.
- Maintain checklists for each client’s onboarding and support.
- Write easy-to-read notes/documentation/sheets on client statuses.
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month