Job Title: Customer Success Executive
Gender Preference: Female
Experience: 1–2 Years
Salary: ₹15,000 – ₹25,000 per month
Job Type: Full-Time
About the Role
We are looking for a proactive and customer-focused Customer Success Executive to build strong client relationships and ensure customer satisfaction. If you have excellent English communication skills, enjoy solving problems, and want to grow your career in client relationship management, this role is for you!
Key Responsibilities
- Act as the main point of contact for assigned clients and build long-term relationships.
- Understand client needs and ensure smooth product/service adoption.
- Handle customer queries and issues with professionalism and efficiency.
- Prepare reports and client presentations using Excel and PowerPoint.
- Work closely with internal teams to drive customer success and retention.
- Meet and exceed monthly/quarterly success KPIs and targets.
Requirements
- 1–2 years of experience in Customer Success / Client Relationship / Account Management.
- Excellent communication skills in English (verbal & written).
- Proficiency in MS Excel & PowerPoint.
- Customer-centric, target-driven, and highly professional.
- Strong organizational skills with the ability to manage multiple clients.
Why Join Us?
- Opportunity to work closely with clients and leadership.
- Professional growth in a customer-facing role.
- Supportive team and positive work environment
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Work from home
Work Location: Remote
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