Job Summary:
We are looking for a smart and proactive individual who has strong communication skills and can comfortably interact with customers when needed. The ideal candidate should be fluent in English (spoken and written), have hands-on experience with Excel, and be a quick learner who can grasp technical concepts easily.
Key Responsibilities:
- Communicate with customers via chat or email professionally and clearly.
- Operate and manage our web portal and Excel for daily tasks and operations.
- Maintain records and prepare reports using Excel.
- Coordinate with internal teams to ensure smooth workflow.
- Understand technical processes and troubleshoot basic issues.
- Learn and adapt quickly to new tools, processes, and responsibilities.
Requirements:
- Excellent communication skills in English (both written and verbal).
- Comfortable in a remote and permanent nigh shift set-up.
- Must know how to use a computer efficiently.
- Proficiency in Microsoft Excel (e.g., data entry, formulas, sorting, filtering).
- Ability to grasp and understand technical information (basic technical knowledge preferred).
- Fast learner with strong problem-solving skills.
- Ability to multitask and handle work independently.
- Minimum education: Graduate in any discipline.
Preferred Skills (Not Mandatory):
- Experience in customer service or operations.
- Basic technical support knowledge or willingness to learn.
Job Types: Full-time, Permanent
Pay: ₹10,454.25 - ₹25,000.00 per month
Benefits:
- Leave encashment
- Work from home
Experience:
- Customer service: 1 year (Preferred)
Language:
- English (Required)
Shift availability:
- Night Shift (Required)
Work Location: Remote
नौकरी रिपोर्ट करें
