Key Responsibilities:
· Cisco DNA Center Expertise: Serve as the primary SME for Cisco DNA Center, encompassing:
· On boarding, provisioning, and management of network devices (routers, switches, wireless controllers, access points).
· In-depth utilization of Assurance features for network health monitoring, troubleshooting, and anomaly detection.
· Prociency in Software-Defined Access (SDA) fabric design, implementation, and operations (border, control plane, edge nodes).
· Management of network policies, segmentation (Virtual Networks/VN), and security integrations (e.g., Cisco ISE).
· Leveraging Automation features, templates, and workflows for efficient network operations
Implementation & Operations:
· Lead the planning, deployment, and configuration of Cisco DNA Center solutions and related network infrastructure components.
· Develop and implement standardized operating procedures (SOPs) and best practices for DNA Center management.
· Perform proactive monitoring, health checks, and capacity planning for the DNA Center appliance and managed network.
Troubleshooting & Resolution:
· Act as an escalation point for complex network issues, leveraging DNA Centre’s analytics and troubleshooting tools.
· Conduct root cause analysis (RCA) for critical incidents related to network performance, connectivity, and security.
· Collaborate with Cisco TAC and other vendors for advanced issue resolution.
Mentorship & Knowledge Transfer:
· Provide expert guidance, training, and knowledge transfer to junior network engineers and operations teams.
· Create comprehensive documentation, runbooks, and playbooks related to DNA Center operations.
· Certification in CCNP with Cisco Enterprise Design (ENSLD) is preferable.
Job Type: Full-time
Pay: ₹1,000,000.00 - ₹1,100,000.00 per year
