Key Responsibilities:
- Supervise and coordinate the activities of waitstaff, hosts, and bussers in the dining area.
- Ensure smooth service during breakfast, lunch, and dinner shifts.
- Welcome guests, take orders (when needed), and ensure timely service.
- Check table settings, cleanliness, and the overall ambiance of the restaurant.
- Assign duties to service staff and monitor their performance.
- Handle guest complaints or feedback professionally and escalate major issues to the manager.
- Ensure adherence to hygiene, health, and safety regulations.
- Coordinate with kitchen and bar staff to ensure food and beverages are served as ordered.
- Assist in training new service staff on hotel standards, etiquette, and service procedures.
- Maintain proper inventory of service equipment, linens, menus, and condiments.
- Upsell food and beverage items by suggesting specials and pairings.
- Conduct pre-shift briefings and daily service reports.
- Support the manager in scheduling staff and managing daily operations.
Job Type: Full-time
Pay: ₹18,000.00 - ₹21,000.00 per month
Benefits:
- Food provided
- Health insurance
- Provident Fund
Experience:
- Restaurant: 4 years (Preferred)
Work Location: In person
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