Call Center Executive

• Answer incoming customer phone calls and take appropriate action for each call
• Maintain customer satisfaction ratings based on explicit criteria set forth by the company
• Attend mandatory training sessions to stay updated on product or company policy changes
• Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
• Input data into the company computer platform to keep each customer record updated

Job Types: Full-time, Permanent

Pay: ₹12,379.16 - ₹23,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Evening shift
• Morning shift
• Rotational shift

Education:

• Bachelor's (Preferred)

Work Location: In person