On Team Xbox, we aspire to empower the world’s 3 billion gamers to play the games they want, with the people they want, anywhere they want. Gaming, the largest and fastest growing category in media & entertainment, represents an important growth opportunity for Microsoft. We are leading with innovation, as highlighted by bringing Xbox to new devices with Cloud Gaming, bringing the Game Pass subscription to PC, and our recent acquisition of Activision Blizzard King creating exciting new possibilities for players.
The Xbox Experiences and Platforms team is home to the engineering work that makes this vision possible, building the developer tools and services that enable game creators to craft incredible experiences, the commerce systems that connect publishers with their audience and help gamers engage with their next favorite games, the platforms on which those games play at their best, and the experiences that turn every screen into an Xbox.
Responsibilities
Calendar Management and Meeting Logistics
Provide calendar and time planning support for senior leaders, including Directors and General Managers.
Manage community space and conference room calendars.
Coordinate meeting logistics, including room bookings and AV troubleshooting.
Align scheduling with business priorities and leader preferences.
Cross-Functional Collaboration and Communication
Build strong relationships across HR, Finance, business-support professionals, event planners, and peers.
Communicate effectively with internal and external stakeholders to support team and leadership goals.
Discipline Growth and Development
Actively engage in the Business Support community.
Mentor junior Business Support colleagues and assist with onboarding and training.
Share best practices and insights to foster organizational learning and culture.
Event Coordination and Logistics
Plan, promote, and support team and business events.
Create and manage event itineraries, act as point of contact, and handle post-event follow-ups.
Resource and Financial Management
Oversee equipment and inventory planning, tracking, and adjustments based on business needs.
Process expense reports in compliance with Microsoft policy.
Manage discretionary budgets and vendor/supplier relationships, including PO creation.
Project Ownership
Execute and own project deliverables with minimal supervision.
Identify risks, streamline processes, and suggest improvements.
Ensure accountability and communication across stakeholders.
Rhythm of Business (ROB)
Understand and support the team’s ROB cadence.
Recognize business patterns and interdependencies to optimize scheduling and operations.
Space Management and Planning
Maintain accurate space-management processes and databases.
Support large-scale space requests and collaborate with space planners and admins.
Recommend space assignment changes based on utilization data.
Team Management Support
Support recruitment efforts in collaboration with Global Talent Acquisition (GTA).
Coordinate onboarding/offboarding logistics for employees, vendors, and interns.
Manage headcount activities and maintain relevant tracking tools.
Travel Management
Arrange domestic and international travel using Microsoft tools.
Create itineraries, ensure compliance with travel policies, and manage required documentation.
Provide calendar and time planning support for senior leaders, including Directors and General Managers.
Manage community space and conference room calendars.
Coordinate meeting logistics, including room bookings and AV troubleshooting.
Align scheduling with business priorities and leader preferences.
Cross-Functional Collaboration and Communication
Build strong relationships across HR, Finance, business-support professionals, event planners, and peers.
Communicate effectively with internal and external stakeholders to support team and leadership goals.
Discipline Growth and Development
Actively engage in the Business Support community.
Mentor junior Business Support colleagues and assist with onboarding and training.
Share best practices and insights to foster organizational learning and culture.
Event Coordination and Logistics
Plan, promote, and support team and business events.
Create and manage event itineraries, act as point of contact, and handle post-event follow-ups.
Resource and Financial Management
Oversee equipment and inventory planning, tracking, and adjustments based on business needs.
Process expense reports in compliance with Microsoft policy.
Manage discretionary budgets and vendor/supplier relationships, including PO creation.
Project Ownership
Execute and own project deliverables with minimal supervision.
Identify risks, streamline processes, and suggest improvements.
Ensure accountability and communication across stakeholders.
Rhythm of Business (ROB)
Understand and support the team’s ROB cadence.
Recognize business patterns and interdependencies to optimize scheduling and operations.
Space Management and Planning
Maintain accurate space-management processes and databases.
Support large-scale space requests and collaborate with space planners and admins.
Recommend space assignment changes based on utilization data.
Team Management Support
Support recruitment efforts in collaboration with Global Talent Acquisition (GTA).
Coordinate onboarding/offboarding logistics for employees, vendors, and interns.
Manage headcount activities and maintain relevant tracking tools.
Travel Management
Arrange domestic and international travel using Microsoft tools.
Create itineraries, ensure compliance with travel policies, and manage required documentation.
Qualifications
Qualifications: Required/minimum qualifications
2+ years Administrative, Business Support, and/or customer service experience.
Additional or preferred qualifications
3+ years administrative, business support, or customer service experience in an environment with an emphasis on scheduling meetings/events, travel management, and basic administration work.
Associate's/Bachelor's Degree in relevant field (e.g., Business Administration, Human Resources [HR], Marketing, Communications, Psychology, Sociology) OR equivalent experience.
1+ year(s) experience reviewing and managing administrative budgets (e.g., for events, morale, travel, training).
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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