Business Relationship Manager WC-Alternate Channel-Sales
Job Description
Department Business Banking Assets Location Position Grade Deputy Manager / Manager / Sr. Manager
Job Role: Business Relationship Manager
Job Description
· Manage and service existing portfolio of WC clients including renewal and enhancement of limits
· Build strong and effective relationship with Promoters and build client trust and confidence
· Understand business models, target segments, cash flows and structure WC solutions to best suit customer needs.
· Ensure growth in the portfolio by way of enhancement and achieve a minimum business target as defined in the SOP. Ensure timely renewal of limits, Ensure timely closure of all pending PDD’s.
· Tracking and liaison with customer for submission of any pending stock statements, stock insurance and stock audit compliance.
· Visit client locations at frequent intervals to stay connected and ensure growth and functionality of business model.
· Push client for optimum utilization and track the utilization pattern MOM to identify any unusual transaction.
· Ensure minimum delinquency and work towards exit of clients identified in EWS.
· Provide timely advice and keep client updated with latest developments and pitch products beneficial to customer for smoother working.
· Liaison with internal departments – credit/ops/trade desk/branch to facilitate client issues and ensure that the same are resolved within minimum TAT.
· Drive cross sell products including WC limits and book penetration in allocated set of clients.
· Generate leads from existing customers and on-board new customer’s basis existing relationship management.Maintain CASA book and generate float income by opening all group accounts.
- Experience: 2-3 years’ experience in the local market preferably some background in Credit & Sales Knowledge is required - ability to get the customer to buy into the asset proposition- loan amount, rate & fees.
- Strong Oral and Written Communication Skills
- Relationship Management Skill & Good influencing skills
- Job Knowledge- The candidate would need to handle Sales for a gamut of products like WC, LAP, etc
