At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve. At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com.
This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please.
Your future duties and responsibilities
Position: Senior Software Engineer/ Lead Analyst
Experience: 4 to 7 Years
Main location: Bangalore/Chennai
Position ID: J0725-2217
- Configuring and customizing components of ARS, ITSM - Incident, Problem, Change, Task, SRM, SLM and CMDB.
- Managing CMDB data model and Asset
- Provide technical support of the Remedy Suite including, CMDB, Asset Management, Incident/Problem/Change management within the production, test and development environments.
- Ability to troubleshoot applications at the workflow and database level
- Experience of Asset Management
- Create and/or update Remedy documentation to comply with software lifecycle methodologies
Required qualifications to be successful in this role
- Bachelor’s Degree and 4 or more years of BMC Remedy Development experience
- Strong troubleshooting skills
- BMC Remedy product line experience across all modules (ARS, Service Desk, Change Management, SRM, Asset Management, CMDB, DWP, DWPA, Dashboard/Smart Reporting, SSO)
- Experience with integration methodologies like REST, Web Services etc.
- Experience of working on various Operating Systems, and Databases
- Experience of working in latest Remedy versions on Helix.
- Exposure to agile methodology and tools.
Technical skills
- Knowledge of BMC Remedy ARS.
- Knowledge of CMDB, ITSM, DWP
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Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
