Supervise and coordinate daily bar operations, ensuring smooth functioning and guest satisfaction.
Greet and interact with guests in a professional and friendly manner.
Ensure proper preparation and service of beverages according to hotel standards.
Handle guest complaints efficiently and resolve issues promptly.
Maintain cleanliness, hygiene, and safety standards at the bar area.
Train, motivate, and guide bartenders and bar attendants.
Prepare staff duty rosters and allocate tasks.
Ensure grooming standards and professional conduct of bar staff.
Conduct regular briefings to update staff on promotions, specials, and service standards.
Monitor bar sales and achieve revenue targets.
Control costs by minimizing wastage, breakage, and pilferage.
Manage stock levels, requisitions, and conduct regular inventory checks.
Ensure compliance with licensing laws, health & safety, and hotel policies.
Develop new cocktails, mocktails, and beverage promotions.
Ensure adherence to standard recipes and portion control.
Implement guest feedback to improve service quality.
Coordinate with other F&B outlets and departments for smooth operations.
