Associate Manager II- Investment Business
Location: Bangalore
About the Team
The Investments team at Navi manages our portfolio of investment products, including mutual funds and digital gold. The team is responsible for conceptualizing new investment solutions and expanding the customer base for existing products, driving growth and accessibility in the investment space.
About the Role
This role offers the opportunity to shape and scale investment product offerings by bridging cross-functional collaboration, customer insights, and market trends. It combines strategic thinking with hands-on execution to drive product innovation, ensure regulatory compliance, and enhance customer experience in a dynamic and fast-evolving financial landscape.
What We Expect From You
Product Development and Prioritization:
Work closely with marketing, operations, finance, legal, and compliance teams to align product strategies with business objectives.
Collaborate with the Product team to prioritize necessary features and enhancements.
Develop and execute go-to-market strategies for new product launches and updates.
Customer Engagement and Feedback:
Engage with customers to gather feedback on product performance and identify opportunities for new offerings.
Analyze customer feedback for product development and improve user experience.
Regulatory Compliance:
Liaising with the compliance team to ensure all product offerings comply with applicable regulatory requirements.
Operations and Vendor Management:
Collaborate with the operations team and external vendors to establish standard operating procedures (SOPs). Ensure timely and systematic processing of orders related to investment products.
Performance Monitoring and Improvement:
Monitor key performance metrics to assess the quality of the customer experience.
Identify potential pain points and implement data-driven improvements to enhance product performance and customer satisfaction.
Strategy and Market Research:
Conduct comprehensive market research to identify trends, customer needs, and the competitive landscape.
Review and refine product strategies to ensure alignment with market opportunities and company goals.
Must Haves
Strong problem-solving skills and attention to detail.
Demonstrated ability to work collaboratively across various teams and departments.
Strong project management skills with the ability to execute strategies within budget constraints.
Proficiency in performance monitoring and using analytics tools for data-driven decision making.
Inside Navi
We are shaping the future of financial services for a billion Indians through products that are simple, accessible, and affordable. From Personal & Home Loans to UPI, Insurance, Mutual Funds, and Gold — we’re building tech-first solutions that work at scale, with a strong customer-first approach.
Founded by Sachin Bansal & Ankit Agarwal in 2018, we are one of India’s fastest-growing financial services organisations. But we’re just getting started!
Our Culture
The Navi DNA
Ambition. Perseverance. Self-awareness. Ownership. Integrity.
We’re looking for people who dream big when it comes to innovation. At Navi, you’ll be empowered with the right mechanisms to work in a dynamic team that builds and improves innovative solutions. If you’re driven to deliver real value to customers, no matter the challenge, this is the place for you.
We chase excellence by uplifting each other—and that starts with every one of us.
Why You'll Thrive at Navi
At Navi, it’s about how you think, build, and grow. You’ll thrive here if:
You’re impact-driven : You take ownership, build boldly, and care about making a real difference.
You strive for excellence : Good isn’t good enough. You bring focus, precision, and a passion for quality.
You embrace change : You adapt quickly, move fast, and always put the customer first.
