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Job Summary:
Manages a team that processes accounts receivable transactions. Team includes supervisors and indirect reports.
Key Responsibilities:
Manages accounts receivable supervisors of a team of accounts receivable staff within the established accounting policies of the corporation. Monitors records of amounts owed to Cummins and assures prompt collection of payments; works with other areas of Finance to ensure appropriate cash management and application of credit policies. Manages the review of work methods and procedures; considers the impact of any changes on the overall organization; develops and implements changes in those methods and procedures to improve the efficiency of the accounts receivable unit. Develops and maintains relationships with outside credit and collections agencies; draws on their assistance as appropriate to collect payments due Cummins. Acts as a point of escalation for complex, non-routine accounts receivable issues and problems. Provides input into and manages the annual operating plan for the work area. Manages, coaches, and mentors supervisors and accounts receivable analysts; provides guidance and direction on problems and issues; delegates work assignments considering employee skills and development needs.
Competencies:
Builds effective teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Customer focus - Building strong customer relationships and delivering customer-centric solutions.
Develops talent - Developing people to meet both their career goals and the organization’s goals.
Directs work - Providing direction, delegating, and removing obstacles to get work done.
Drives results - Consistently achieving results, even under tough circumstances.
Ensures accountability - Holding self and others accountable to meet commitments.
Manages conflict - Handling conflict situations effectively, with a minimum of noise.
Values differences - Recognizing the value that different perspectives and cultures bring to an organization.
Business Partnering - Collaborates with stakeholders and develops partnerships to drive performance that aligns to organizational goals and strategies; influences the organization by demonstrating knowledge of the business to provide guidance to support the decision making process and guiding the business towards positive results and organizational alignment; evaluates business environment using measures to mitigate risk and capitalize on opportunities.
Business Process and Internal Control Risk Analysis - Evaluates business processes to identify risks and internal control gaps; applies understanding of business processes and relevant risks to develop and implement process improvements; develops risk management plans by applying internal control framework to address identified risks.
Financial Analysis - Interprets financial data by analyzing trends, variances, opportunities and risks to provide insight to stakeholders regarding financial impact to drive business improvement; evaluates financial results against targets to communicate conclusions to all stakeholders; ensures integrity of financial data by investigating variances and determining corrective actions to resolve identified issues.
US Generally Accepted Accounting Principles - Evaluates US accounting standards to record transactions in compliance with requirements and company policies; assesses the accounting requirements and objectives to determine the implications on the business and communicate to stakeholders with varying financial knowledge.
Education, Licenses, Certifications:
College, university, or equivalent degree in Accounting, Finance, or related field or equivalent work experience required.
Experience:
15+ years of relevant work experience, including supervisory experience, required.
- Define new global process, standard, operation plans based on BU strategy with significant business impact
- Analyse & investigate complex issues & significantly improve and change or adapt to existing methods & procedure
- Relevant expertise & knowledge within global Accounts Receivable process as leadership level
- Convincing approach towards stakeholder in the BU, mainly for those who are not open to outsourcing environment. Motivate and monitor day-to-day task to meet Key Performance Indicators (KPIs) and Service Level Agreements (SLA), ensure compliance with policies and procedures.
- Identify and implement process improvements to enhance efficiency, accuracy, and compliance within the AR function
- Identify training needs and facilitate training, re-training, and cross training, to implement corrective action as required
- Assess and forecast staffing requirements based on volume, maintain cost effective and stable workforce to absorb volume volatility
- Development and maintenance of Standard Operating Procedures (SOP) and other documentation to drive standardization
- Relevant experience in initial period of transition and establishing firm communication channels (Change management) with Internal stakeholder, CS Finance staff & Supplier resources
- Building relationship with Internal stakeholder and cross functional leaders, convince others within the organization that are sceptical or unwilling to accept new concepts, practices, and approaches.
- Building understanding of external customers and portfolios to manage business and internal stakeholders needs
- End to End understanding & experience of Accounts Receivable process in a global environment with complex matrix organization & systems
