Customer Service Internship

Locals Digital Services Private Limited - Patna, Bihar
₹3,000 a month

About the company:

We are driven by the excitement of building technologies, inventing products, and providing services that change our local shopping experience. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We believe that the internet is a great equalizing platform. We will provide an offline shopping experience at your home. We understand that in this fast-paced world, time is always of the essence and hence we want to make your local shopping easy and convenient so that no time is wasted in this process. So, no more hassles of going down to the local stores and engaging in long queues for billing. You can browse through our varied range of products.

About the internship/job:

Selected intern's day-to-day responsibilities include: Customer Service Representative Job Responsibilities: -Serves customers by providing product and service information and resolving product and service problems. -Attracts potential customers by answering product and service questions and suggesting information about other products and services. -Opens customer accounts by recording account information. -Maintains customer records by updating account information. -Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. -Maintains financial accounts by processing customer adjustments. -Recommends potential products or services to management by collecting customer information and analyzing customer needs. -Prepares product or service reports by collecting and analyzing customer information. -Contributes to team effort by accomplishing related results as needed.

Who can apply:

Only those students or freshers can apply who:

  • are available for full time (in-office) internship
  • have relevant skills and interests
  • can start the internship between 24th Jun'21 and 29th Jul'21
  • are available for duration of 3 months
  • have already graduated or are currently in any year of study
  • are from Patna
  • Females willing to start/restart their career may also apply

Number of internships/jobs available: 1

Categories: Customer Service,Operations,MBA

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