If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the role:
Kong is seeking a full-time, onsite India Workplace Supervisor and Site Assistant to oversee daily office operations, manage office spaces, enhance employee experience, and provide comprehensive support to our India Site Leader across the region. This role will collaborate closely with the India Site Leader, Procurement, IT, and local employees to streamline processes, uphold policies, manage office requirements, oversee vendor relationships, and cultivate a positive workplace culture.
Site Leader Support
- Manage the complex and demanding calendar of the India Site Leader, including scheduling national and international travel, and serving as a general manager for all site-related matters.
- Coordinate and schedule critical meetings, ensuring seamless calendar management.
- Organize logistics, agendas, and content for meetings, conferences, and special events, including executive and departmental meetings held weekly, monthly, and quarterly.
- Arrange visits for external guests, acting as the face of Kong to ensure a welcoming experience.
- Oversee travel arrangements and ensure timely, accurate expense reporting for the Site Leader.
- Assist in organizing and maintaining shared documents, Zoom recordings, and Wiki pages.
- Source swag vendors and manage the project lifecycle from concept to distribution.
- Handle special projects and additional tasks as requested by the Site Leader.
Office Operations & Administration
- Guide India-based employees on all administrative and operational policies and procedures.
- Lead and develop a distributed team of office coordinators, workplace associates, and front desk staff.
- Serve as the central point of contact for all workplace-related matters across departments and regions.
- Support the Procurement team with localized events and programs.
- Assist the People Team in upholding local workplace health and safety standards.
- Act as the emergency response lead, coordinating fire drills, first aid kits, and safety training across locations.
Facilities Management
- Administer access controls, badging systems, and visitor management solutions.
- Lead space planning, seating arrangements, and occupancy management to support effective hybrid work models.
Workplace Experience & Collaboration
- Champion a world-class employee experience by fostering a welcoming, inclusive, and productive office environment.
- Coordinate in-office events, onboarding logistics, team gatherings, and culture-building initiatives.
- Oversee snacks, catering, wellness, and sustainability programs where applicable.
Qualifications
- Highly organized, with the ability to manage multiple projects and meet deadlines in a dynamic, fast-paced environment.
- Meticulous attention to detail – and are someone who is on top of the numbers and can articulate the status of projects at anytime
- Strong relationship-building and partnership skills.
- Willingness to travel frequently (approximately 25%) to support key office locations; occasional after-hours coordination with regional teams may be required.
- Experience in a fast-paced, scaling tech or multinational company.
- Proficiency with Google Workspace, Slack, Zoom, and Gable.
- Excellent organizational, communication, and project management abilities.
- Familiarity with global labor laws, lease management, and vendor contract negotiation.
Kong is THE cloud native API platform with the fastest, most adopted API gateway in the world (over 300m downloads!). As the innovation leader of cloud API technologies, Kong is on a mission to enable companies around the world to become "API-first" and securely accelerate AI adoption. Kong helps organizations globally - from startups to Fortune 500 enterprises - unleash developer productivity, build securely and accelerate to market.
83% of web traffic today is API calls! APIs are the connective tissue of the cloud and the underlying technology that allows software to talk and interact with one another. Therefore, we believe that APIs act as the nervous system of the cloud. Our audacious mission is to build the nervous system that will safely and reliably connect all of humankind!
For more information about Kong, please visit konghq.com or follow @thekonginc on Twitter. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.