Job description
Job Title: Vending Machine Technician
Department: Operations / Technical Services
Immediate Reporting: City Tech Lead / Operations Manager
Job Summary:
We are seeking a skilled and proactive Vending Machine Technician to install, maintain, and service vending machines across client locations. The ideal candidate should have hands-on experience in troubleshooting mechanical, electrical, and electronic components—particularly payment systems, motors, and sensors. Basic computer literacy and experience in documentation using Excel, Google Sheets, and Forms are essential.
KRA:
- Installation & Setup
- Install and configure vending machines at client sites, ensuring all components are correctly set up and functional.
- Preventive Maintenance (PM)
- Conduct scheduled preventive maintenance to ensure continuous, optimal machine performance.
- Troubleshooting & Repairs
- Identify and resolve faults in mechanical parts, electrical components, and digital systems (e.g., UPI scanners, card readers, motors, sensors).
- Attend service calls and resolve issues within the defined Turnaround Time (TAT).
- Refilling & Functional Testing
- Refill vending machines and test functionality during or after service visits.
- Documentation & Reporting
- Maintain accurate logs of maintenance tasks, spare parts usage, service status, and time tracking.
- Use basic tools like Excel, Google Sheets, and Forms to record and report service data and job status.
- Compliance & Standards
- Adhere to hygiene, safety, and brand quality guidelines at all times during installation and maintenance.
Preferred Qualifications & Experience:
- ITI/Diploma in Mechanical, Electrical, or Electronics Engineering (or equivalent).
- 1–2 years of experience in technical service roles.
- Prior experience with vending machines, AC units, refrigerators, or coffee/water purifier machines is highly preferred.
- Familiarity with payment systems (UPI/card readers) is a strong plus.
- Basic proficiency with MS Excel, Google Sheets, and Forms for reporting and documentation.
Key Skills:
- Electronics/Mechanical/electrical troubleshooting
- Working knowledge of sensors, motors, control panels
- Digital payment system maintenance
- Record-keeping and technical documentation
- Basic computer literacy
- Good communication and customer service
- Able to travel for field service
Job Type: Full-time
Pay: ₹12,517.95 - ₹21,540.56 per month
Benefits:
- Health insurance
- Provident Fund
Supplemental Pay:
- Yearly bonus
Work Location: In person