Job description
Key Responsibilities:
- Assist North America clients with travel inquiries, focusing on international and domestic bookings, including flights, hotels, and vacation packages.
- Handle inbound and outbound sales calls to drive conversions and meet customer needs.
- Hands on experience on any GDS tools preferably Amadeus for booking and managing travel services efficiently.
- Provide high-quality customer service, addressing client concerns and providing solutions to travel-related issues.
- Stay updated on industry trends and offers specific to North America to enhance customer experience.
Mandatory Requirements:
- Experience: Minimum 1 year of experience in a North America Travel Sales process.
- Tools Expertise: Hands-on experience with Global Distribution Systems (GDS) preferably Amadeus.
- Strong customer service skills, including handling complex travel-related queries and providing prompt solutions.
- Excellent communication skills to engage effectively with customers.
Job Type: Full-time
Pay: ₹20,000.00 - ₹35,000.00 per month
Experience:
- Travel Advisor: 1 year (Required)
- Amadeus: 1 year (Required)
Work Location: In person