We’re Hiring: Transfer Agent (U.S. Shift) - Freshers Welcome
About the Role:
We are looking for enthusiastic and well-spoken Transfer Agents to join our U.S. operations team. Your main job is simple: speak to parents, confirm basic details, and transfer the call to our expert counselors. No sales. No targets. Just smart call handling and communication!
Your Responsibilities:
- Answer calls from parents (U.S. leads).
- Communicate clearly, confidently, and courteously.
- Confirm caller details and seamlessly transfer the call to the right Counselor.
- Maintain call logs and basic CRM updates if needed.
- Be punctual, professional, and focused during U.S. hours.
Who You Are:
- You have good English communication skills (spoken & understanding).
- You’re confident, polite, and patient on calls.
- You can work the night shift comfortably.
- You live in or around Vasai (W) and can easily commute.
Why Join Us?
Fixed Night Shift – No rotation
Walking distance from Vasai (W) Station
Friendly team and stress-free role
Great opportunity to gain exposure to U.S. communication
Location: Vasai (West), Mumbai (Just 5 mins from Railway Station)
Shift Timing: 9:30 PM to 6:30 AM (Monday to Saturday)
Salary: Up to ₹12,000 per month
Experience: Freshers Welcome | Excellent Communication is a Must
Job Types: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹12,000.00 per month
Schedule:
- Night shift
- US shift
Shift availability:
- Night Shift (Required)
Work Location: In person
Expected Start Date: 24/06/2025