Job Title: MICE Operation Executive
Job Type: Full-Time
Experience: 1–3 years
Industry: Travel and Tourism / Hotel Management
Job Summary:
We are looking for a detail-oriented and customer-focused MICE Operation Executive – International Ticketing & Room Booking to join our organisation. The ideal candidate will be responsible for handling international flight bookings, providing ticketing solutions, and delivering excellent customer service to clients.
Key Responsibilities:
- Handle international flight ticket bookings And Bulk Room booking.
- Issue, reissue, cancel, and refund tickets as per airline policies.
- Provide fare quotes, fare constructions, and itinerary planning for individual and group travellers.
- Ensure accurate data entry and maintenance of client profiles and travel preferences.
- Manage email and call-based queries related to international travel bookings.
- Monitor fare changes and update clients on the best available travel deals.
- Maintain proper documentation and filing of tickets and travel-related correspondence.
- Work closely with the visa and hotel booking teams to offer complete travel solutions.
- Adhere to company policies and maintain service quality standards.
Requirements:
- Proven experience (1–3 years) in international ticketing and reservations.
- Knowledge of airline rules, refund policies, and ticketing procedures.
- Excellent communication and customer service skills.
- Strong attention to detail and problem-solving ability.
- Ability to work manage multiple bookings simultaneously.
Preferred Skills:
- Experience with group travel and corporate ticketing.
- Understanding of global travel regulations
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Work Location: In person