s looking for Telecaller to join our dynamic team and embark on a rewarding career journey. A telecaller is a customer service representative who contacts customers over the telephone. A typical job description for a telecaller includes the following responsibilities:
1. Make outbound calls to customers to promote products and services, or follow up on recent purchases.
2. Respond to customer inquiries and provide information about products and services.
3. Resolve customer complaints and provide appropriate solutions.
4. Keep records of all customer interactions and transactions, updating customer information in a database as necessary.
5. Meet and exceed sales and customer satisfaction targets.
6. Continuously improve product and service knowledge to provide accurate information to customers.
7. Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings.
8. Follow all company policies and procedures, including those related to confidentiality and data security.
9. Participate in training and development opportunities to improve skills and knowledge.
10. Adhere to schedules and work efficiently under pressure to meet deadlines.
Key Skillsbpoback office customer service customer complaints customer care customer interaction sales customer support computer voice process customer satisfaction outbound telecalling reception customer handling data entry communication skillsFamiliarity with social media. work from home,fresher,bpo,part time,call center fresher,data entry,freshers job vacancy,work from home part time,call center work from home,call centre.
Job Types: Full-time, Permanent, Fresher
Pay: ₹9,019.92 - ₹15,000.00 per month
Schedule:
- Day shift
- Morning shift
- Night shift
- Rotational shift
Work Location: In person