Job description
Job Title: Customer Support Representative
Location: Chembur
Job Type: Work From Office
Overview: We are seeking a dynamic and enthusiastic Customer Support Representative to join our sales team. As a Customer Support Representative, you will be responsible for generating leads, closing soft sales deals over the phone, and maintaining good customer relationships. This role requires excellent communication skills, a strong convincing aptitude, and the ability to work independently.
Key Responsibilities:
Contact potential customers via telephone to generate leads.
Deliver scripted sales pitch to the customer, adjusting pitch to meet the needs of specific individuals.
Check Script based Eligibility effectively and create profiles.
Maintain customer records by updating account information and accurately documenting interactions in the CRM system.
Follow up with potential and existing customers to ensure all inquiries are addressed and opportunities are maximized.
Collaborate with the sales team to identify strategies to increase sales opportunities and profitability.
Stay current with business information, features, and targets plans.
Attend sales training sessions and meetings as required.
Skills and Qualifications:
Proven experience in tele-calling or a similar sales/customer service role.
Freshers or less than 1yr Exp candidate is also welcome
Strong verbal and written communication skills.
Excellent phone etiquette and the ability to persuade and influence others effectively.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Goal-oriented with a focus on achieving sales targets and improving sales performance.
Proficiency in CRM software and Microsoft Office Suite.
High school diploma required; additional education or certification in Sales or Marketing is a plus.
Benefits:
Exciting monetary awards for best performance
Salary:
Based on Interview and past Experience, best in market.
Job Types: Full-time, Fresher
Benefits: Paid sick time
Schedule: Day shift
Education: Higher Secondary(12th Pass) or Graduate in any field.
Experience: total work: 0- 1 year Tele calling: 0- 1 year
Language:
English (Excellent Fluency Referred)
Work Location: In Office (Preferred)
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits: Paid sick time
Schedule: Day shift
Shift timings : 1:30 pm - 10:30 pm
Supplemental Pay: Performance bonus
Work Location: Work From Office
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 Gross per month
Schedule: UK shift
Supplemental Pay: Commission pay
Language: English (Preferred)
Work Location: In person
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Leave encashment
Language:
- English (Preferred)
Work Location: In person