Key Responsibilities:
- Contact existing and potential customers via phone calls, emails, and WhatsApp to promote products and services available on the GeM (Government e-Marketplace) portal.
- Assist customers by providing detailed information about GeM services, registration process, bidding, tender submission procedures, and related benefits.
- Target clients for new subscriptions and generate sales.
- Perform regular follow-ups with customers to convert leads into successful sales.
- Understand client requirements and guide them towards suitable services.
- Provide consultancy for GeM portal registration, bidding, tender submissions, and associated services.
- Maintain accurate records of client interactions, follow-ups, and sales conversions in the CRM system.
- Actively search for new leads and make proactive efforts to achieve sales targets.
- Coordinate with internal teams for documentation, registration, bidding support, and timely service delivery.
- Resolve client queries and provide appropriate guidance and solutions.
- Stay updated with the latest rules, policies, and tender processes on the GeM portal.
- Prepare and submit daily, weekly, and monthly sales reports to the management.
Qualifications and Required Skills:
- Bachelor’s degree in any field.
- Minimum 1-2 years of experience in Tele Sales, Inside Sales, or Business Development (Experience in Tendering or GeM Portal services will be an added advantage).
- Familiarity with Government e-Marketplace (GeM) Portal will be preferred.
- Excellent verbal communication skills in Gujarati, Hindi, and English.
- Proficiency in CRM software and MS Office (Excel, Word).
- Strong convincing skills and ability to handle clients effectively.
- Self-motivated, target-oriented, and results-driven approach.
- Ability to work efficiently under pressure and meet deadlines.
Additional Information:
- Primarily office-based role with occasional client meetings in the field if required.
- Attractive incentives and bonuses will be provided based on sales performance.
- Complete training will be provided on GeM portal services and products.
Job Types: Full-time, Permanent, Fresher
Pay: ₹14,000.00 - ₹25,000.00 per month
Benefits:
- Leave encashment
- Paid sick time
- Paid time off
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Education:
- Bachelor's (Preferred)
Work Location: In person