Job Summary:
We are looking for a compassionate and proactive Tamil Telecaller to join our healthcare team. The primary responsibility is to connect with patients and provide information about our healthcare services, appointment scheduling, and post-treatment follow-up. The ideal candidate should possess strong communication skills in Tamil and have a genuine desire to assist patients.
Key Responsibilities:
- Make outbound calls to patients to discuss healthcare services, appointment reminders, and follow-up care.
- Handle inbound calls from patients, addressing inquiries related to treatments, appointment scheduling, and general healthcare information.
- Provide a warm and empathetic approach to patient interactions, ensuring they feel comfortable and supported.
- Accurately document patient interactions, feedback, and next steps in our healthcare management system.
- Educate patients about available healthcare services, preventive care, and post-treatment instructions as needed.
- Collaborate with healthcare professionals and administrative teams to ensure patients receive timely assistance and care.
- Meet daily/weekly targets related to patient outreach and communication goals.
Job Type: Full-time
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
- Cell phone reimbursement
- Provident Fund
Language:
- Tamil (Preferred)
- English (Preferred)