Job Summary:
We are looking for a motivated and customer-focused female Telecallers to join our team. The ideal candidates will handle inbound and outbound calls, address customer inquiries, provide accurate information, and ensure excellent customers satisfaction.
Key Responsibilities:
- Make outbound calls to prospective and existing customers.
- Handle inbound calls professionally and address customer queries.
- Provide accurate service information to customers.
- Maintain customer database and update call records.
- Follow up on leads, close sales, or ensure query resolution.
- Meet daily/weekly/monthly call and performance targets.
Requirements:
- Minimum qualification: 10+2 / Graduate.
- Proven experience in telecalling, customer service, or sales preferred.
- Good communication skills in English and regional language(s).
- Basic computer knowledge (MS Office, CRM software).
- Ability to handle pressure and work in a fast-paced environment.
- Positive attitude and problem-solving skills.
Work Environment:
- Office-based role with regular phone communication.
- Fixed shift timings (may vary as per company policy).
Salary & Benefits:
- Competitive salary + incentives based on performance.
- Training and career growth opportunities.
Job Types: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
- Flexible schedule
Work Location: In person
Application Deadline: 31/08/2025
Expected Start Date: 17/08/2025