As a Tele Counsellor in an Aesthetic Clinic, key performance indicators (KPIs) are important to assess the effectiveness of the role in driving patient satisfaction, business growth, and overall clinic performance. Here are some relevant KPIs for this role:
1. Make outbound calls to clients and explain services
2. Fix appointments and forward the lead to sales team
3. Maintain call records and update CRM / Excel
4. Handle incoming calls and queries politely and professionally
5. Good communication and convincing skills
6. Basic computer knowledge (Excel, WhatsApp, Email)
7. Positive attitude and patient dealing ability
Job Type: Full-time
Pay: ₹20,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
- Morning shift