- Debit card transaction decline calling to cardholders & help/educate + resolve issue via assigned systems.
- Contribute towards system, process and policy improvements/enhancements.
- Analyze Transaction Trends and share learning with seniors.
- Monitor & highlighting issues while keeping risk in control.
- Implement and adhere to the processes, policies and audit requirement of the unit.
- Preparation of MIS, Business Cases and Analytic reports for Debit card product.
Skill Requirements:
- Should have expertise in Excel, Power Point i.e. MS-office.
- Good Communication and Presentation skills.
- Interpersonal Skills
- Facilitate training sessions to the team members