Major Deliverables;
Managing Logos/customer for collections Directly for Large Enterprises.
Managing data support for Bill Delivery & Customer account reconciliation
Ensure Timely bill submission and payment reminders as per allocation to achieve monthly target & regular review.
Month Visits to Customers & MoM to be flashed.
Payments posting as per customer payment advice.
Periodic review of outstanding balance with customer to avoid delay in payments.
Capturing customer issue on time to ensure no backdated revenue reversal.
Feedback to the team on a regular basis on improvement area & monitor progress
Regular follow up for TDS Certificates & SEZ Exemptions.
Position involves following areas of responsibility –
- Managing data support for Bill Delivery & Customer account reconciliation
- Portfolio level tracking of outstanding
- Analyzing of monthly target with debtors and create action plans for monthly collection targets
- Maintaining & flashing various analytical reports
- Tracking Pan India payments posting as per customer payment advice
- Periodic review of outstanding balance with customer to avoid delay in payments
- Capturing customer issue on time to ensure no backdated revenue reversal
- Feedback to the team on a regular basis on improvement area & monitor progress
Essential Attributes;
- Drive for results.
- Customer focus.
- Cross Functional Interactions with Sales, SCM, Dispute, Finance & Billing Team wherever required.
- Dealing with ambiguity.
- Effective Team coordination.
- Good Communication Skills & System Knowledge.
Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, IoT, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike.
Our People Shape Our Journey Ahead
We are India’s leading enabler of digital connectivity and technology solutions for businesses - a feat possible only because we are fueled by the dedication and passion of our people. We welcome the finest talent and believe in nurturing and mentoring them to rise into leadership roles, while standing tall on our ethics and values.