This is Adyen
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
Team Lead, AML & Screening Investigations
We are looking for a senior leader to join our AML & Screening Investigations team in Bangalore. As the Team Lead, you will be responsible for building and guiding a group of specialists handling high-impact investigations related to Anti-Money Laundering and Sanctions Screening. You will shape the team strategy, act as a local ambassador for the department, and influence our global approach to financial crime risk management.
This is a key leadership position where we expect deep subject matter knowledge, strong people leadership, and a mindset geared towards innovation and scale.
What you’ll do
- Build and lead a team of high-performing investigators who conduct deep-dive case investigations, transaction reviews, customer due diligence, media checks, and SAR recommendations.
- Drive regional excellence, while collaborating closely with global peers in Amsterdam, São Paulo, and Madrid to ensure alignment and consistency across regions.
- Work cross-functionally with Compliance, Product and Operations to create, shape, and implement cutting-edge solutions and recommendations, fostering a culture of continuous improvement in our processes, procedures and policies.
- Stay ahead of the curve by monitoring industry and product developments, adapting team focus and controls accordingly to ensure continuous compliance at scale.
- Drive results by owning the accountability wheel - own KPIs, drive quality improvements, deliver regular reporting, and ensure timely and effective case handling aligned with global standards (SLAs).
- Hire and retain top-tier investigators with the right mix of technical skill, ambition, and cultural alignment. Continuously coach and develop your team towards high-performance.
- Be a change champion - bring a scale mindset, refine workflows, and lead change. initiatives that will enable us to continue supporting business growth securely and ethically.
Who you are
- You are a seasoned people leader with 8+ years of proven experience managing investigations or compliance teams, ideally within fintech, payments, or broader financial services.
- You bring subject matter expertise in AML, sanctions, or broader financial crime investigations.
- You’re passionate about building and scaling teams, and you thrive in dynamic, high-growth environments. You excel at building scalable processes, setting clear operational goals, and developing high-performing teams through mentorship and coaching.
- You bring strong analytical and problem-solving skills, consistently using data to inform your decisions and taking a solution-oriented approach in all aspects of work.
- You lead with empathy and hold a high bar for performance, execution, and integrity.
- You are comfortable managing multiple priorities, navigating ambiguity, and working across cultures and time zones.
- Payments or FinTech experience is a plus, as is knowledge of the Indian regulatory landscape.
- You’re an excellent communicator in English, both written and verbal.
- You are open to occasional international travel to connect with our global teams.
This is a full-time position in Bangalore (not remote). We have a hybrid working model (at least 3 days a week from the office) after an 8 week onboarding programme in office.
Our Diversity, Equity and Inclusion commitments
Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.
Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!
What’s next?
Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.
This role is based out of our Bengaluru office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.