Supply Chain Operations Associate

Skill required: Source - Supplier Relationship Management
Designation: Supply Chain Operations Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? As part of the Procurement Supplier Services team, the Supplier Integration Specialist is responsible for the full end-to-end integrated enablement of a supplier to the Network. Suppliers have multiple options to transact with their buyers on the Network. Integration, or electronic system-to-system transactions (via cXML, EDI, PIDX, etc.), is one method. The Supplier Integration Specialist’s primary function is to manage multiple supplier Integration projects which might include facilitating the supplier’s onboarding and CIF or Punchout catalog enablement in addition to the supplier’s ERP integration. The Supplier Integration Specialist will focus on partnering with cross-functional supplier enablement teams, follow global and regionally defined processes, and use project management skills to proactively manage the projects until the buyer and suppliers are successfully ready for Production transactions. Key tasks include dealing with both Customers and Suppliers of the Ariba Network and integrating ERPs of Suppliers with the Ariba Network based on the customers’ requirements, troubleshooting technical errors, and working closely with Ariba clients over the phone. In addition, from a project management perspective, working with both Customers and Suppliers of the Ariba Network to drive the integration goals within given constraints and timelines. This role requires a good understanding of business, project management, and technical areas, and while this is not a programming, development role, or project manager role, a sound understanding along with previous experience/knowledge in EDI and/or cXML eCommerce integration is a plus. The SIS can analyze buyer requirements against supplier capabilities and provide consultation to all project parties as it relates to supplier integration best practices. The Supplier Integration Specialist uses a digital mindset to be a Procurement Supplier Services Ambassador throughout the enablement process by providing outstanding experiences in every interaction with our customers.
What are we looking for? Customer Focus Assists all assigned suppliers in the completion of their enablement tasks, from the initial outreach phase, through integration testing, and until the supplier is ready to transact with the buyer on the Ariba Network. Prioritizes strategic suppliers and strategic accounts based on record information in the system. Sales Assists all assigned suppliers in understanding key value adds for their specific industry and internal business objectives. Comprehend the art of selling value and adjusting language and approach for your audience. Discuss the integration options that best meet the needs of the suppliers. Accountability Executes project plan according to established timelines. Responsible for defining and delivering integration projects to meet agreed-upon target Go Live dates through 6 stages of the project: Planning, Mapping, Design, Build, Testing, Deploy, and Technical Go Live. Assist in resolving technical issues related to CIF and Punchout catalogs, the transmission of all electronic formats supported by Supplier Integration (cXML, EDI, PIDX, etc), including PDF and CSV documents on the Ariba Network, as well as issues related to syntax, structure, and validation against business rules. Educate clients (buyers and suppliers) on integration functionality and deployment processes. Responsible for providing status updates on individual supplier projects via the standard reporting tool. Complexity Manage multiple projects and organize workload based on various stages and complexity. Ability to understand the product portfolio and how it affects seller integration projects. Consult with strategic suppliers on integration strategy and integration best practices. Teamwork Works collaboratively with internal and external resources towards a common success. Implements governance of projects by proactively escalating issues.
Roles and Responsibilities: Customer Focus Assists all assigned suppliers in the completion of their enablement tasks, from the initial outreach phase, through integration testing, and until the supplier is ready to transact with the buyer on the Ariba Network. Prioritizes strategic suppliers and strategic accounts based on record information in the system. Sales Assists all assigned suppliers in understanding key value adds for their specific industry and internal business objectives. Comprehend the art of selling value and adjusting language and approach for your audience. Discuss the integration options that best meet the needs of the suppliers. Solution Expertise Knows Ariba Network and Supplier Enablement Automation features, understands the value of e-commerce and Ariba Network and assists in the supplier education process with customer-specific training guides. Understands integration and cXML and EDI basics. Accountability Executes project plan according to established timelines. Responsible for defining and delivering integration projects to meet agreed-upon target Go Live dates through 6 stages of the project: Planning, Mapping, Design, Build, Testing, Deploy, and Technical Go Live. Assist in resolving technical issues related to CIF and Punchout catalogs, the transmission of all electronic formats supported by Supplier Integration (cXML, EDI, PIDX, etc), including PDF and CSV documents on the Ariba Network, as well as issues related to syntax, structure, and validation against business rules. Educate clients (buyers and suppliers) on integration functionality and deployment processes. Responsible for providing status updates on individual supplier projects via the standard reporting tool. Complexity Manage multiple projects and organize workload based on various stages and complexity. Ability to understand the product portfolio and how it affects seller integration projects. Consult with strategic suppliers on integration strategy and integration best practices. Teamwork Works collaboratively with internal and external resources towards a common success. Implements governance of projects by proactively escalating issues to immediate manager and project teams.