Company Description
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description
Major Responsibilities:
The Product Reliability Engineering (PRE) group prides itself in keeping the applications and systems of Visa up and running to cater to the 24*7 needs of the business.
Support critical applications and ensure the stability of the applications by performing proactive maintenance activities, engage in automation activities, do root cause analysis and remediation.
Ability to write and maintain scripts to monitor system activity including application smoke test activities during production implementations.
Develop and maintain automation tools to handle all engineering and application support tasks.
Engage in production issue troubleshooting bridge calls, provide immediate service restoration, follow up on root cause analysis, and ensure permanent fix is implemented to avoid similar problems in the future.
Coordinate and execute application releases and production deployments.
Must be flexible to working in shifts and during weekends and extended hours when needed.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications
Basic Qualifications
-2+ years of relevant work experience and a Bachelor’s degree, OR 5+ years of relevant work experience
Preferred Qualifications
-2 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD).
-Knowledge/Experience in AWS and other Cloud Technologies.
-Knowledge/Experience in Core Java.
-Knowledge/Experience in Golang.
-Knowledge/Experience in Kubernetes.
-Experience in OO design and design patterns is plus.
-Hands on in Hadoop Ecosystem (Kafka, Spark, Scala, Hive) is a plus.
-Hands on experience on Oracle PLSQL, SQL Server, or equivalent database.
-Ability to understand and write complex Database queries.
-Hands on experience with No SQL Database like Mongo and Couchbase.
-Ability to analyze thread dumps, heap dumps, garbage collection and other related JVM components.
-Ability to solve complex production problems and debug code.
-Working knowledge of production support processes such as incident/change/problem management, call triaging, escalation procedures and such.
-Experience in Linux Shell Scripting.
-Experience in Perl and Python.
-Basic level knowledge on Akamai/Cloudflare, Active-Active setup Application.
-Deep understanding of SOA principles and Web Services technologies: REST & SOAP.
-We count on your curiosity and creativity, to understand customer requirements and our processes and come up with creative solutions and improvements.
-You have the passion to work with people and help mentor your juniors to reach new heights.
-Strong Team player and ability to collaborate as part of virtual team across the globe.
-Ability to prioritize and perform multiple tasks simultaneously and deliver on time with quality.
-Strong self-motivation, sense of ownership and ability to retain focus under stress during crisis situation.
-Experience in Web Application Development is a plus.
-Knowledge of Payment Industry is a plus.
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.