Shift Supervisor

• Shift Management
• Supervise and monitor DBF team operations during assigned shift.
• Ensure timely start and end of shift activities.
• Maintain shift roster and ensure optimal manpower deployment.
• Order Fulfillment
• Oversee picking, sorting, scanning, and packing of customer orders.
• Ensure 100% accuracy in order fulfillment and dispatch.
• Resolve inventory mismatches or missing items promptly.
• Team Supervision
• Supervise DEOs (Data Entry Operators), pickers, packers, and loaders.
• Monitor productivity and provide on-the-spot training when needed.
• Ensure team discipline, attendance, and adherence to SOPs.
• Inventory Control
• Coordinate with inventory team to maintain stock accuracy.
• Participate in daily cycle count, bin audits, and stock reconciliations.
• Report damaged or near-expiry stock to the concerned department.
• System Handling
• Operate WMS (Warehouse Management System) for DBF operations.
• Ensure timely order status updates and documentation.
• Generate shift performance and process completion reports.
• Coordination
• Coordinate with Inbound, Outbound, and Transport teams for seamless operations.
• Communicate regularly with HO/Client teams regarding TAT, issues, or delays.
• Safety and Compliance
• Ensure all safety protocols are followed in the work area.
• Conduct tool box talks and safety briefings regularly.
• Report any accidents or violations immediately to higher authority.
• Reporting and Documentation
• Maintain shift-wise reports (order count, delays, rejections, returns, etc.).
• Submit daily performance reports to the operations manager.
• Document non-conformance and suggest corrective actions.

Key Skills Required:

• Knowledge of warehouse operations and SAP
• Leadership and team management
• Good communication and coordination skills
• Problem-solving ability
• Familiarity with Advance Excel and basic reporting tools

Job Type: Full-time

Pay: ₹18,328.00 - ₹20,328.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Overtime pay

Work Location: In person