key responsibilities
- own and oversee daily escrow account monitoring — track float balances, inflows/outflows, and maintain compliance thresholds.
- lead the end-to-end reconciliation process between system records, mis, and bank statements.
- identify, investigate, and resolve exceptions, failures, or fund mismatches in a timely manner.
- ensure regulatory and internal compliance, especially around escrow usage, fund segregation, and documentation.
- build and maintain audit-ready reports, dashboards, and transaction logs.
- collaborate with tech, product, finance, and external banking partners for issue resolution and process optimization.
- act as a point of contact for regulatory audits, internal reviews, and risk assessments
- proactively identify process gaps and implement controls or automation to strengthen escrow monitoring
- guide and mentor junior analysts in reconciliation and fund management best practices
required skills & experience:
- 3–4 years of experience in fund flow monitoring, banking operations and escrow monitoring.
- strong working knowledge of escrow account operations and regulatory frameworks (e.g., rbi escrow norms)
- proficiency in excel, and basic sql, and exposure to reconciliation or reporting tools
- excellent analytical, problem-solving, and stakeholder management skills
- experience working in fintech, nbfc, payment gateways, or regulated financial entities preferred
- ability to work independently, handle escalations, and drive high-accuracy deliverables