Key Responsibilities:
- Customer Service & Sales:
- Greet customers warmly as they enter the store and offer assistance.
- Understand customer preferences and provide personalized recommendations.
- Demonstrate jewellery products, explaining their features, pricing, and value.
- Close sales transactions and process payments accurately.
- Address customer inquiries and resolve issues or concerns promptly.
- Product Knowledge & Demonstration:
- Maintain an in-depth understanding of the store’s jewellery collection, including diamonds, gemstones, gold, and other precious metals.
- Educate customers on jewellery care, certifications, and authenticity.
- Stay updated on market trends and new product arrivals to provide knowledgeable service.
- Sales Targets & Reporting:
- Achieve or exceed monthly sales targets set by management.
- Prepare daily sales reports, record sales, and submit them to the store manager.
- Contribute to promotional activities and support marketing campaigns.
- Inventory & Visual Merchandising:
- Assist in maintaining proper stock levels, conducting inventory checks, and managing stock reorders.
- Help in arranging and maintaining the jewellery display to ensure it is visually appealing and attracts customer attention.
- Ensure that all displayed products are clean, polished, and in excellent condition.
- Customer Relationship Management:
- Build strong relationships with customers to encourage repeat business and referrals.
- Contact customers to inform them about new arrivals, special promotions, or exclusive offers.
- Follow up with customers after sales to ensure their satisfaction and address any feedback.
- Operational Support:
- Assist in the daily operations of the store, including opening and closing procedures.
- Maintain a clean and organized store environment.
- Handle paperwork related to sales, warranties, and repairs as needed.
Job Type: Full-time
Pay: Up to ₹30,490.04 per month
Benefits:
- Health insurance
- Provident Fund
Compensation Package:
- Performance bonus
- Yearly bonus
Schedule:
- Day shift
Work Location: In person