Who We Are
The average graduation rate from a four-year college in America is over 60%. However, it is only a mere 4% for foster youth that graduate. 25% of foster youth graduates will be homeless after graduation.
At Ready to Succeed, we are changing these ratios everyday, one student at a time.
Ready to Succeed (RTS) empowers foster youth college students to graduate, launch and accelerate their careers, and reach their full potential. We offer our RTS Scholars a unique combination of personalized college and career coaching, connections to industry professionals, placements in paid internships, and access to financial and mental health resources.
Our program is a proven path to career success.
Here’s What This Role is All About
You’ll step into a key role as our fractional Salesforce & IT Systems Administrator, responsible for maintaining our newly optimized Salesforce system and leading internal IT systems across the organization. If you’re someone who enjoys bringing structure to systems, streamlining tools, and helping a mission-driven team succeed through technology, you’ll feel right at home here. You’ll report to our VP of Finance & Operations and collaborate with teammates across departments.
What You’ll Be Up To Day-to-Day
Salesforce System Ownership
- Serve as the day-to-day administrator for RTS’s Salesforce instance
- Maintain user licenses, profiles, permission sets, and record access
- Support data integrity, list views, field updates, reports, and flows
- Provide internal troubleshooting and document common fixes
- Liaise with our external Salesforce partner for advanced needs
IT Systems Administration
- Provision, manage, and deprovision user accounts and licenses across platforms (Google Workspace, Zoom, Slack, Rippling, Calendly, Salesforce, Celigo, etc.)
- Support staff with troubleshooting across cloud tools including Google Workspace, Zoom, Mailchimp, Calendly, and Typeform
- Track and administer software subscriptions, licenses, and renewals across all platforms including SentinelOne, Adobe Creative Cloud, LinkedIn, FormAssembly, Mogli, and others
- Maintain technology inventory and coordinate device setup and returns
- Monitor security posture and maintain best practices around data access, permissions, and system updates
What Makes You a Great Fit
- Salesforce Certified Administrator (required); additional certifications such as Platform App Builder or Business Analyst a plus
- 2–5 years of Salesforce administration experience (nonprofit or NPSP familiarity preferred)
- Proficiency in user management, data quality, system configuration, and workflow automation (Flow, Process Builder, etc.)
- Experience administering SaaS tools and user lifecycle management across a small- to mid-sized org
- Familiarity with nonprofit stacks including: Salesforce, Celigo, NetSuite, Rippling, Ramp, Bill.com, Mailchimp, Typeform, and Google Workspace
- Strong analytical and problem-solving skills; ability to translate business needs into technical solutions
- Effective communication skills for both technical and non-technical audiences
- Committed to continuous learning (Trailhead modules and superbadges encouraged)
- Available to work during Pacific Time Zone hours (Los Angeles-based team)
What Your Workweek Might Look Like
This is a fractional, contract-based role of approximately 8–12 hours per week to start. Most work is asynchronous with occasional check-ins and coordination. You’ll need to be available during key windows aligned to our LA-based team (Pacific Time).
We’re currently working in a remote/hybrid structure, with occasional in-person meetings in the Los Angeles area. Our focus is on collaboration, impact, and creating space for deep work.
Let’s Talk Pay & Perks
We’re all about supporting great people so they can do great work. Here’s what you’ll enjoy as part of the RTS team:
Compensation & Financial Perks
- Competitive hourly rate, based on experience
- Flexible structure with potential to extend or increase hours
Wellness & Support
- Team culture centered on support, transparency, and purpose
- Mission-driven, impact-focused environment
Why People Love Working Here
We’re a team that leads with heart. At RTS, we’re not just about checking boxes, we’re building a culture where everyone feels seen, supported, and able to do meaningful work that truly matters.
We celebrate diverse backgrounds, lived experiences, and voices. We foster belonging, encourage curiosity, and hold space for real conversations. And we believe in doing excellent work without sacrificing your wellbeing.
Here, you’ll find:
- A mission you can be proud of
- Teammates who lift each other up
- Leadership that actually listens
- Room to grow, take risks, and be yourself
We’re committed to equity, inclusion and access, not just in how we hire, but in how we show up for each other every day.