Job Summary:
The Sales & Operations Executive is responsible for supporting the sales process and managing daily operational tasks to ensure smooth business operations. This role bridges the gap between sales, customer service, logistics, and internal departments to deliver excellent service and drive business growth.
Key Responsibilities:Sales Responsibilities:
- Assist in developing and executing sales strategies to meet or exceed sales targets.
- Maintain relationships with existing clients and identify opportunities to upsell.
- Respond to customer inquiries and prepare quotations and proposals.
- Coordinate with marketing teams to implement promotional campaigns.
- Maintain accurate records of sales leads, customer accounts, and sales activity in the CRM system.
Operational Responsibilities:
- Coordinate with logistics and supply chain teams to ensure timely order fulfillment.
- Monitor inventory levels and ensure stock availability for orders.
- Prepare regular sales and operations reports for management review.
- Assist with demand forecasting, production planning, and resource allocation.
- Ensure adherence to company policies and compliance regulations.
Qualifications:
- Bachelor's degree in Business Administration, Sales, Operations, or a related field.
- 2–4 years of experience in sales and/or operations roles.
- Proficiency in Microsoft Office and CRM/ERP systems.
- Excellent communication and negotiation skills.
- Strong analytical and problem-solving abilities.
- Ability to manage multiple priorities in a fast-paced environment.
Preferred Skills:
- Experience in [insert industry, e.g., FMCG, logistics, manufacturing].
- Knowledge of supply chain and inventory management.
- Familiarity with tools like SAP, Salesforce, or Zoho CRM.
Job Type: Full-time
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person