Key Responsibilities:
- Develop and manage business opportunities focused on the Canada import/export market
- Build relationships with Canadian clients, agents, and partners
- Handle full sales cycle – lead generation, quoting, negotiation, and closing
- Provide tailored logistics solutions to meet customer requirements
- Manage end-to-end customer service, ensuring timely responses, shipment updates, and issue resolution
- Coordinate with international operations, documentation, and billing teams
- Maintain CRM data, track performance, and report to management regularly
Requirements:
- Minimum 2 years of experience in freight forwarding sales and customer service
- Prior experience handling or working with Canadian clients preferred
- Strong understanding of international logistics, customs, and Incoterms
- Excellent communication skills
- Ability to manage overseas client communication effectively via email, phone, and virtual meetings
- Proficient in Microsoft Office and CRM tools
- Must be based in Ludhiana or willing to relocate
Job Types: Full-time, Permanent
Pay: ₹40,000.00 - ₹50,000.00 per month
Benefits:
- Provident Fund
- Work from home
Compensation Package:
- Performance bonus
- Yearly bonus
Schedule:
- Fixed shift
- Monday to Friday
- Night shift
Language:
- English (Required)
Work Location: In person