Description of role:
We are seeking a customer-focused and results-driven Sales Professional to drive business growth in the training and certification industry. The ideal candidate will have a proven track record in sales, a strong customer-centric approach, experience with marketing backend activities, proficiency in digital tools and the ability to analyse, understand and present market trends and competitor insights.
Job description:
- Identify and develop new business opportunities
- Build and maintain strong, long-lasting client relationships by understanding their needs and providing tailored solutions.
- Consistently meet and exceed sales targets and KPIs.
- Actively engage with clients to understand their training and certification requirements.
- Provide excellent pre-sales and post-sales support to ensure high customer satisfaction and loyalty.
- Address client queries, concerns, and feedback promptly and professionally to exceed their expectations.
- Foster a customer-first approach throughout the sales process to enhance the client experience.
- Execute branding activities that enhance company visibility and credibility.
- Support the creation and delivery of marketing materials, campaigns and digital content aligned with sales strategies.
- Utilize social media campaigns and digital outreach to generate and nurture leads.
- Conduct in-depth market analysis to identify industry trends, opportunities, and customer pain points.
- Gather and analyse competitor information to strengthen market positioning.
- Provide actionable insights and recommendations to the Management based on research findings.
- Generate and present data-driven reports to support strategic decision-making.
- Build trust and rapport with clients by providing expert guidance and solutions.
- Conduct regular follow-ups and feedback sessions to ensure client satisfaction and identify areas for improvement.
- Drive customer retention through consistent engagement and exceptional service delivery.
- Provide consultative expertise to clients regarding training programs, certifications and market demands.
- Represent the company at industry exhibitions, trade shows and conferences to promote services and expand the client base.
- Network with potential clients, partners and industry leaders at events to establish valuable connections.
- Prepare and deliver presentations or demonstrations to showcase the company’s offerings effectively.
- Willing to travel extensively
- Work to achieve targets
Job Type: Full-time
Pay: ₹50,000.00 - ₹70,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Provident Fund
Language:
- English (Required)
Work Location: In person