Job Description:Job Title: International Sales Executive - Edtech Industry – Mumbai
As an International Sales Executive, you will nurture global leads, convert prospects into loyal customers, and deepen relationships with existing users through strategic upselling and cross-selling. You’ll be the voice during US/Europe night-time hours, ensuring parents worldwide understand the life-changing impact of our programs.
Job Responsibility
Lead Nurturing & Conversion
Engage inbound leads via phone, email, and chat; conduct needs analysis; guide parents through purchase decisions for our flagship courses.
Upsell & Cross-Sell
Recommend advanced courses, subscription bundles, and learning toys to existing users, achieving monthly revenue targets.
Product Expertise
Master product knowledge—including pedagogy, outcomes, and success stories—to deliver confident, consultative pitches.
Pipeline Management
Maintain accurate records in the CRM; track interactions, follow-ups, and deal stages for transparent reporting.
Customer Experience
Provide a seamless, empathetic experience—resolving queries promptly and escalating issues when necessary.
Collaboration
Share market feedback with marketing, product, and support teams to refine messaging and user journeys.Key Skills:Soft Skills:
Tech-savvy: adept with CRMs, video calls, and productivity tools.
High empathy, consultative mindset, and ability to explain value propositions clearly.
Mandatory:
Fluent English with a neutral or global accent and excellent verbal & written communication.
Experience in international B2C/B2B inside sales, telesales, or customer success.
Proven record of meeting or exceeding monthly revenue targets.
Language: Fluent English is mandatory
Target Industry: Education/Edtech
Gender: Open
Experience: 1–3 years’ experience in international B2C/B2B inside sales, telesales, or customer success.
Job Location: Work From Home
Working Days: 6 days
Timings: 9 PM to 6.00 AM (Night Shift)
Qualification: Graduate
Notice Period: Immediate to 30 days
Job Type: Full-time
Pay: Up to ₹35,000.00 per month
Application Question(s):
- current salary ?
- expected salary ?
- notice period ?(less than 30 days )
- Are you ok with night shift with WFH?