Job Profile – Sales & Operations Executive (Bespoke Tailors Store, Delhi)
Position: Sales & Operations Executive
Location: Delhi
Industry: Bespoke Tailoring & Custom Apparel
Key Responsibilities:
- Sales & Client Service
- Greet and assist walk-in clients, understand their requirements, and guide them through fabric, style, and customization options.
- Build strong customer relationships to encourage repeat business and referrals.
- Upsell accessories or add-on tailoring services when applicable.
- Order & Delivery Management
- Coordinate with the production department to ensure accurate order details and timely execution.
- Track order status daily and follow up with the tailoring team for updates.
- Arrange and manage timely deliveries to customers, ensuring proper fitting and presentation.
- Production Liaison
- Communicate customer requirements clearly to the production team.
- Ensure measurements, design choices, and fabric selections are correctly documented and implemented.
- Quality & Customer Experience
- Inspect finished garments before delivery to maintain quality standards.
- Handle any alterations or adjustments promptly.
Requirements:
- Experience in retail sales, preferably in fashion, tailoring, or luxury apparel.
- Strong communication and interpersonal skills.
- Basic understanding of fabrics, styles, and tailoring processes.
- Organised and detail-oriented, with good follow-up skills.
Job Type: Full-time
Pay: ₹10,552.55 - ₹37,340.39 per month
Language:
- English (Preferred)
Work Location: In person